SMBUK process orders and ship on weekdays only - Monday to Friday excluding Bank / Public Holidays. SMBUK CANNOT ship on Saturday or Sunday.
All orders received each working day before 4.00 pm will be processed and shipped on the same working day. If for any reason we have a problem with your order i.e. address / stock queries we will contact you to discuss this before your item is sent.
SMBUK Ltd is an online business only, we do not have premises that you can visit.
How quickly will my order order be processed?
SMBUK Ltd process all orders received before 4.30 pm on a daily basis - weekdays only - Monday to Friday (excluding Bank and Public Holidays). SMBUK cannot ship orders on a Saturday or Sunday - orders placed after 4.30 pm. Friday to midnight Sunday will be processed and shipped the next working day, Monday.
What is the last time I can place an order?
All orders received before 4.00 pm on weekdays only (not weekends) will be processed and shipped on the same working day (Monday to Friday, excluding Bank / Public Holidays).
Orders placed after 4.00 pm on Friday will be processed and shipped the following Monday (excluding Bank / Public Holidays).
SMBUK CANNOT ship on Saturday or Sunday.
Does SMBUK ship orders on Saturday & Sunday?
Unfortunately the answer is no, SMBUK CANNOT ship on Saturday or Sunday. We use Royal Mail and DHL to ship all of our orders who only collect from us on weekdays - Monday to Friday (excluding Bank / Public Holidays).